2. Why is personal information collected?
We collect your personal information because it helps us deliver a top quality user experience. It helps us to give you hassle-free access to our products, services and focus on categories of most interest to you. In addition, your personal information helps us in keeping you posted on the latest services announcements, software updates, special offers, and events that you might like to hear about.
3. What information we collect and how we may use it
4. How we may use your personal information?
As explained above we primarily collect your personal information to provide you a top quality user experience when using our products/services. TranslationHUB.com does collect and use personal data related to you. This information we collect allows us to keep you informed about our latest products, services, news and so on. By accessing TranslationHUB.com and using a TranslationHUB Account you agree to our mandatory service communications such as sending you, from time to time, emails about information/technical service issues, any kind of important (technical) notices, billing reminders, security announcement, conditions, policies and more. Because of the high importance of this information, it's not possible to opt-out of receiving this kind of communications. By accessing TranslationHUB.com and using a TranslationHUB Account you allow us to send you promotional mailings about for example our latest product announcements, advertisements, marketing or promotional operations/offers, upcoming events, product surveys and more. If you don't want to be on our mailing list, you can opt out anytime by changing your settings in your TranslationHUB Account. We also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. Your personal information may in certain situations be used to protect your and TranslationHUB.com's interest, in particular to enforce our Terms & Conditions and to protect you against fraud. We may use personal information to provide products/services that you have requested as well as for auditing, research, and analysis to improve TranslationHUB.com's products. Your personal information collected by using TranslationHUB.com products/services, may be stored and processed in any country in the world where TranslationHUB.com or other service providers, related in any way to TranslationHUB.com maintain facilities.
5. Your ‘TranslationHUB Account’ and related information
The TranslationHUB.com website, as well as TranslationHUB.com services allow you to create an TranslationHUB Account based on your personal information. This convenient service saves you time and allows for easier use of our web services. This is how it works: You create a personal account; providing your email address, and in some cases your name, phone number, mailing address and/or a credit card number; and choose a password. The system saves your information and assigns you a personal TranslationHUB Account; in many cases simply your email address, because it's unique and easy to remember. The next time you purchase a new product or service from TranslationHUB.com, all you need to do is enter your TranslationHUB Account and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your TranslationHUB Account it will be available for all your transactions with TranslationHUB.com globally. TranslationHUB.com also enables you to forward information to family members, friends or colleagues. To fulfill your request, TranslationHUB.com may require personal information about the person to whom you are sending the product or service such as their name, physical address, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. TranslationHUB.com will not use the information collected to market directly to that person.
6. Disclosure of your personal information to third parties
7. Protection of your personal information
TranslationHUB.com is very committed to protecting the security of your personal information and data. TranslationHUB.com takes appropriate measures, including organizational, technical and physical measures, to protect your personal information and data provided or collected by it. We take these precautions to safeguard your personal information against loss, theft, misuse, destruction, as well as against unauthorized access and disclosure. We try to make sure that your personal information and data can only be accessed by authorized employees, consultants of TranslationHUB.com or any other concerned TranslationHUB.com group entities that need to have access to this information and/or data in order to be able to fulfill their duties. TranslationHUB.com applications use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases, you must use an SSL-enabled browser such as Safari, Google Chrome, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Keep your passwords confidential and change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. Do not share this information with anyone. Be aware of the fact when sharing a (local) computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users. Be aware that when you use some TranslationHUB.com products, services or applications or the support forum, the personal information you submit/share is visible to other users and it can be read, collected and/or be used by other individuals. It's your own responsibility what kind of information you choose to submit in these instances. Please take care when using any kind of these features. TranslationHUB.com is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, TranslationHUB.com will collect that information from your interaction and the information will become publicly available.
8. Information Integrity
You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking them at www.TranslationHUB.com. You can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
9. Third party products and linked websites
10. Accessing your personal information
TranslationHUB.com has procedures in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and change or remove the personal information you have provided. In order to prevent your personal information from being viewed by others, you will be required to sign in with your credentials (email address and password) before you have access to your personal information. If you want to stop using your TranslationHUB Account you are able to deactivate or delete it. When you deactivate your account, no user will be able to see it. Your account will not be deleted. You still have the ability to reactivate your account. When you delete your account, it will be permanently deleted from TranslationHUB.com. In this case we will use all reasonable endeavors to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. We may decline requests that are unreasonable repetitive, require disproportionate technical effort, are extremely impractical, jeopardize the privacy of others or for which access is not otherwise required by local law. Please address any access, correction, or deletion requests to the email address below.
11. Cookies & other technologies
In order to help secure your personal information and data, access to all this information on TranslationHUB.com is password-protected as mentioned before. Sensitive data, such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the TranslationHUB.com website. To protect any personal information and data you store on our servers, TranslationHUB.com regularly audits its system for possible attacks and vulnerabilities. Credit card data is stored by our Payment service provider to maximize security. Because the internet is not a 100% secure environment, we cannot ensure or guarantee the security of any information you transmit through TranslationHUB.com. There is no guarantee that information may not be accessed, disclosed, changed, or destroyed by breach of any of our physical, technical or managerial safeguards. It is your responsibility to protect the security of your login information.
14. Commitment to your privacy
TranslationHUB.com takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to all TranslationHUB.com employees and strictly enforce privacy safeguards within the company.
15. How long is your personal information kept?
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